iPlum: 2nd Phone Number App

iPlum: 2nd Phone Number App for Android is a ‘business phone app’ that allows you to turn your device into a dual line communicator so that it gives you the ease of having professional and personal calls at the same time. It has been downloaded by over a million users and is designed for entrepreneurs, health-care providers, freelancers and really anyone who wants to keep work conversations separate while still using secure messaging and calling that complies with HIPAA.

The app provides a complete second US, Canadian or “toll-free mobile number app” with its own calling, texting and voicemail system. You don’t just getting a forwarding service; it’s a complete telephone tree extension with auto-attendant system functionality, meaning your clients can press buttons to navigate a menu to department just like a big switchboard. It could also convey pictures, sounds, and videos over the business line like «multimedia messaging app». All of it is run on Wi-Fi or phone cellular data which again is accessible all over the globe. But at the same time, there is no offline capability for core communication. The catch? To make calls or send texts, you’ll require a steady Internet connection, therefore dead zones are deal-breakers.

The professional toolkit makes it unique

Here’s where iPlum pulls ahead of basic number services. The Call Recording App automatically saves conversations. This essential functionality can prove crucial for legal or compliance needs. Subsequently, text archiving will save all your message threads permanently while keeping a record of all of them in a searchable manner. The number porting Android support allows clients to continue using their existing business number in the app without removing any notifications. You can receive calls on any device or team member with global call forwarding. The virtual receptionist will handle calls outside of business hours, no human required.

Healthcare experts plus regulated businesses care about the safety angle. Being HIPAA compliant is not a mere checkbox experience. The platform encrypts voice and texts to meet legal standards. The top command center of your small business allows for the management of lots of lines with ease. Flexible plans involve credits on a pay-as-you-go basis or an unlimited subscription, while the ad-free app maintains professionalism.

User feedback suggests this is not a plug-and-play experience As per user’s feedback, there are glitches in the technical aspects of the network. A few users have reported drop call issues during the transition from one network to another. Some reviews mention a delay in customer support troubleshooting billing or feature issues. The app uses the freemium business model, meaning essential functionalities will be available to you, right after you download the app. The features that will justify it as a «business phone app» however, sit behind paywalls. These features include the «auto-attendant system», call recording, team management, and more. You will have to purchase these as in-app purchases or recurring subscriptions.

How it matches against the Alternatives

Imagine iPlum is your online phone service that helps you with business calls like Google Voice does. It is not as limiting though and does not have the high monthly fees of Grasshopper. It offers options for toll-free mobile number app, phone tree extension routing and compliance controls at great prices. With international calling to more than 200 countries without the use of roaming, it is great for virtual teams or international clients. It is the dependence on data connectivity that continues to be the defining limitation. Once there is a silencing of the line, there is no renewal of the line until you get your data back.

iPlum solves the key problem around the management of professional communications on a single device for a solo-practitioner, small business owner or anyone who needs regulatory compliance without enterprise budgets. You have to pay if you want advanced features which you can’t get without an internet connection. You have to plan your internet usage accordingly. If your work involves running secure and organized business lines with call recording and “number porting Android” functionality, the app provides the functionality at a fraction of the cost of a regular phone system.