Zego Resident

Zego Resident for Android lets managed community residents submit rent payments, request maintenance and control smart home devices all in one app, explains the app’s developers.

All things you can do on your phone.

The app deals with all the day-to-day hassles you face when you own or rent a unit in a multifamily property and/or HOA community. You can pay rent and utility bills electronically, set up recurring Auto Pay so you never miss a due date, and track your complete payment history. Get credit just for paying rent on time when you use the rental credit reporting feature that reports payments to the credit bureaus. When something breaks, you submit and manage maintenance requests directly through the app instead of playing phone tag with the management office.

However, this “social messaging app” does more than just bills and repairs. You can always reserve the pool or gym, get package notifications, and message property management, all without moving from your couch. The smart home device control allows you to manage locks, thermostats, and lighting from the location where you pay your rent. So you will also find a market place of exclusive resident discounts and deals, as well as an event calendar you can RSVP. Pet owners can register their pets online, while the move-in checklist automation makes the onboarding process simpler upon arrival.

The Repeating Payment Arrangement and Online Rental Cues

By using this «multifamily resident app», you can setup automated payments to your preference of method on your schedule. Before the due date, the system sends you «digital rent reminders» while the «lease renewal automation» feature alerts you of the lease renewal. The maintenance request tracking feature can provide real time updates on work orders so you know exactly when the repair tech will arrive. Messaging property staff directly stops long email chains. Plus, making reservations for amenities stops the clubhouse from becoming double-booked.

You can download the app for free now and there are no in-app advertisements. However, you may get charged depending on your payment method. The catch? Users have found that the app is a bit buggy and erratic. Many users in reviews complain about the default payment method of the app. The app often defaults to credit card for additional payments. This can result in a fee being charged if you are not careful. Based on community reports, the availability of features varies significantly based on where you live as not all the management companies turn on all the Zego modules.

Who should download this right now?

Zego Resident is the nervous system of your rental experience, connecting everything you do on a day-to-day basis within a managed property. The 24/7 resident support and robust feature set deliver convenience for residents who prefer self-service and want quicker communication. Office visits and phone calls are reduced through utilization of app resulting in benefit to property managers.

Still, with technical glitches and an untrustworthy performance, you may want to temper your expectations. If your property management business has the program completely adopted and you are fine with some bugs, it combines enough functions to be worth downloading. Be careful with payment defaults so that you don’t get any surprise charges. Do check for which characteristic your property has to offer before really counting on them.