BROWN Coffee

BROWN Coffee for Android is an app that allows you to earn and redeem loyalty rewards while enjoying a drink. Other than that, it lets you place an order for your BROWN drink!

Skip the line: Pre-order & pickup.

Waiting in line wastes time. In this mobile ordering and pickup system you can browse through menu, customize your own order, pay through the app, and pickup your coffee without waiting around. You can order the drink online and pick it up anytime of your choice with us. If you order delivery, the delivery app does that too. You can track your coffee in real-time and get updates on when the coffee will land on your doorstep. The integrated payment system allows you to take payments and make purchases without having to switch apps.

When youre on the move, the store locator app will help you get the nearest BROWN Coffee outlet. Always check the opening times, addresses and services before you go out.

Earn points with every purchase.

The BROWN Reward program is the apps digital membership with no initiation charge.

By spending a dollar at these participating coffee outlets, points are earned, which can be collected to redeem on coffee, pastries, beans and merchandise. This mobile rewards app turns everyday coffee runs into tangible benefits with no extra clicks or plastic cards. The interface of a quality points redemption app clearly reflects your balance, letting you know how far off you are from claiming your next freebie.

5 Quick Wins:

• Get loyalty points automatically on all your purchases without cards.
• Use your points for free coffee, food, pastries, beans, and branded merchandise.
• Order it now if youd like to avoid waiting in lines.
• You can track your order status live through delivery.
• Use the map to find stores near you quickly.

Thanks to the app, you dont have to deal with friction like a signup fee or scanning another card. You just spend and earn. Its meant for frequent customers who want to be recognized.

Track orders and deliveries instantly.

Order tracking is transparent and real-time. You can track your order for preparation, delivery or pick up ready on this coffee chain app once you place the order. With the status updates, there is no uncertainty about when your order will be ready. If anything goes wrong, you can contact customer support on Facebook, Instagram, or through the app by email.

The app download and usage is free, while in-app purchase is related to actual spending in stores and not unlocking the app. No ads interrupt the experience. But it only works in Cambodia at BROWN Coffee. It is not useful for people in other markets. If you go offline, it wont work. So, youll need an internet connection. People who are cautious about their privacy can be concerned with location and personal data collection. Unless youre spending in-store, then you wont get much benefit.

According to a BROWN Coffee survey in Cambodia, most regular users want convenience and rewards to be ingrained into a single app.