CoffeecApp

CoffeecApp for Android is a special payment application that transforms your Android phone into your mobile wallet to use at vending machines across Europe, letting you avoid coins and paper money for any snack or a cup of coffee!

The underlying concept of Nayla vending machine is simple, scan your QR code on the machine, select your food and beverage item on the app-supported menu, and pay using the wallet functionality. There are various ways to fund that wallet including credit cards, cash deposits at partner locations, Ticket Restaurant® meal vouchers and Alipay. The app processes transactions via secure processors, including Axerve, Microsoft Azure, and Google Cloud; this assures your payment data doesn’t go astray. It’s being labelled as a cashless solution for the vending industry that specifically targets workers, students and commuters that use the same machines repeatedly.

But here’s the thing—you can’t just download and tap. Users must register, and some have complained that it takes too long to onboard them. Mobile phone verification via SMS or email may sometimes be slow or fail altogether often forcing the new user through too many steps. Once you’re in, the app does not show you ads that promote in-app purchases. But asking to download an app, set up an account, and put cash into a wallet is a bit much. After all, most vending machines already take contactless cards or identifiable mobile payment apps. The catch? The CoffeecApp only works with machines that support this particular payment system, so it is limited geographically and operationally.

What you get (and what you don’t)

The app comes with varied features that appeal to bulk users.

– You are free to top-up your wallet with cash, credit card, Ticket Restaurant® and Alipay.
– You can use credit card payments directly. You can choose to pre-load funds too.
– This machine uses a qr code to do the transaction which is faster than fumbling for coins.
– Transaction processing through established financial processors.
– No advertisements or paid promotions whatsoever.

Nevertheless, the community is reporting that the app is not very user-friendly for those who don’t use it often. It you just need a coffee on-the-go then installing an app, registering and topping up a wallet takes much longer than tapping a contactless card. The app may help you pay for the product. But, it is not responsible for the quality of the product. Vending machine gives you a stale sandwich or warm drink is not the app developer’s responsibility.

Who Should Use This Vending Payment App

CoffeecApp makes sense to a limited audience: people who regularly visit a (small) set of vending machines, people who work out of an office/campus where these machines are deployed, and people who like to use their meal vouchers on the App. For them, the registration hassle at the beginning might turn out to be worth it in the future. There’s no cost for anything, no hidden fees, no subscription, and “vending digital payments” is all it does.

The reality? If you do not use vending much and/or prefer flexibility, general-purpose «contactless vending» schemes will seem quicker and less constrained. The CoffeecApp is a niche tool effective within a cocoon of enabled machines, but not beyond. can simplify the routine for daily commuters or office workers connected to the applicable network of vending machines. For everyone else, it’s a solution looking for a problem that contactless cards already solve.